Last updated: July 22, 2026
Changes on the Fly (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.
Information We Collect
When you submit a service request, fleet inquiry, or contact form, we may collect information such as:
- Your first and last name
- Email address and phone number
- Company name
- City and postal code
- Vehicle or fleet information
- Service requirements
- Any additional information you include in your message
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, and pages visited. Cookies and similar technologies may be used to support website functionality and understand how visitors use the site.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and service requests
- Provide quotes and schedule appointments
- Manage customer and fleet accounts
- Deliver and improve our services
- Maintain and improve our website
- Communicate important service-related information
- Meet legal, regulatory, and security requirements
Sharing Your Information
We do not sell or rent your personal information. Information may be shared with trusted service providers that help us operate our website or provide our services. These providers are permitted to use the information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, customers, employees, or business.
Cookies and Analytics
Our website may use cookies and analytics tools to remember preferences, support website functions, and help us understand website traffic. You can adjust your browser settings to block or delete cookies; however, some website features may not function properly as a result.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retaining Your Information
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, meet legal requirements, and resolve disputes.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business-record requirements. You may also withdraw your consent to certain uses of your information where permitted by law.
Third-Party Websites
Our website may contain links to third-party websites or services, including social media and employment websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Changes on the Fly
Email: info@changesonthefly.com
Phone: 647-499-6657